Information We Collect
Fm26 collects various types of information when you register, log in, or use our platform. This information is collected directly from you or automatically via your device and browser.
- Account information: Full name, email address, phone number, date of birth, and password provided during registration.
- Device and browser information: Device type, operating system, IP address, web browser type, and other technical data collected automatically when you use the platform.
- Payment information: Transaction details in MYR, payment methods used, and deposit or withdrawal records. Full card numbers or bank account numbers are not stored directly by us.
- Usage data: Pages visited, session duration, clicks, in-game actions, and all other platform interactions recorded for improvement purposes.
- Cookies and tracking: Data collected through cookies, pixels, and similar tracking technologies as you browse our site.
How We Use Your Information
Fm26 uses the information collected for legitimate and transparent purposes, including:
- Processing account registrations and verifying user identities.
- Securely managing deposit and withdrawal transactions in MYR.
- Delivering better and more responsive customer support.
- Sending important notifications related to your account, promotions, and platform updates.
- Improving platform performance, user experience, and overall security.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Detecting and preventing fraudulent activity, account misuse, or suspicious security attempts.
Cookies & Tracking Technologies
The fm26 website uses cookies and similar tracking technologies to enhance functionality and user experience. Cookies are small files stored on your device when you visit our site.
The cookies we use include session cookies (deleted when the browser is closed), persistent cookies (stored for a set period), and functional cookies (to remember your preferences). You can control or disable cookies through your browser settings, though some platform features may be affected if cookies are turned off.
Data Storage & Security
Fm26 employs industry-standard security protocols, including SSL encryption, to protect user data during transmission. Data is stored on secure servers with strict access controls and continuous monitoring.
While we take reasonable precautions, no online system can be guaranteed 100% secure. Users are responsible for keeping their own passwords and login credentials confidential. If you suspect any unauthorised activity on your account, please contact fm26 support immediately.
Sharing Information with Third Parties
Fm26 does not sell, rent, or disclose users' personal information to third parties for marketing purposes without your consent. However, information may be shared in the following circumstances:
- Service providers: Third-party service providers who assist us in delivering services — such as payment processing, cybersecurity, and platform analytics — are bound by strict confidentiality agreements.
- Legal requirements: When required by law, court order, or an authorised enforcement agency in Malaysia.
- Right to protection: Where necessary to protect the rights, property, or safety of fm26 and its users from fraudulent or unlawful activity.
Your Rights Over Personal Data
As an fm26 platform user, you have the following rights regarding your personal data:
- Right of access: You may request a copy of the personal information we hold about you at any time.
- Right of rectification: If the information we hold is inaccurate or incomplete, you have the right to request a correction.
- Right to erasure: In certain circumstances and subject to legal obligations, you may request the deletion of your personal data.
- Right to withdraw consent: You may withdraw your consent to receive marketing communications at any time.
To exercise any of these rights, please contact the fm26 support team by email: [email protected]
Policy Changes & Contact Us
Fm26 reserves the right to update or amend this Privacy Policy from time to time. Any material changes will be communicated via an in-platform notification or email. Continued use of the platform after such changes are published constitutes acceptance of the updated terms.
If you have any questions, concerns, or requests regarding your data privacy, please reach out to our support team. You may also visit the page FAQ us for general enquiries or log in to your account to manage your personal settings.
Effective date: 1 January 2026